Sky Insurance - Discount for ROC members!

[skyinsurance]

just for reference,

i tried to get a quote for the mighty hyundai i30, 1.4

gocompare etc, £249

sky, £429

NW postcode

is this not discrimination?

fail.

Hi,

your comment made me laugh, no offence but it did.  Go onto a price comparison site and type in your details and perhaps post a list of the companies up here who also quote you more than your £249, I just want to see which other companies 'discriminate' and 'fail',


I hope you can see my point.

Regards

Ollie
Sky Insurance

[skyinsurance]

It's well kinown they won't insure anyone from Manchester. You must be too close to the No Fly Zone. I've dumped them after my renewal quote went up despite now having an unmodified car. They didn't even bother offering a price match when I told them I was leaving. you could almost hear the guy shrug his shoulders down the phone

Phil

Hi Phil,

now that IS disapointing to read.  Please always use me as a point of contact for any issues like this.  It is hard to comment without your details but I am frustrated your call to us was not handled better.  If you have the time I would like to look into this, please send me your full details, name and postcode etc.
Thanks

Ollie
Sky Insurance

[skyinsurance]

I've had several quotes from them, one for the MR2 which they could not match AF on and the last one was the IQ - the question back was "what's an IQ - is that the same as an Aygo"   s:evil: :evil: s:evil:   so I went with LV who did know what an IQ was.

Hi,

whilst we do EDIT have a few car enthusiasts working here (personally I am a huge Toyota fan and own 5 Toyotas) not all of our staff are car experts and it is unfair to to expect them to be.  The IQ is a fairly new car and we do not quote on them very often, I think it is fair to allow a mix up between an Aygo and an IQ, it was only a question whcih was asked, once you answered it I am sure we could have quoted on the IQ.  I am sure I could baffle you with a few cars but I wont.

Ollie
Sky Insurance

[Anonymous]

I've had several quotes from them, one for the MR2 which they could not match AF on and the last one was the IQ - the question back was "what's an IQ - is that the same as an Aygo"   s:evil: :evil: s:evil:   so I went with LV who did know what an IQ was.

Hi,

whilst we do insure a few car enthusiasts (personally I am a huge Toyota fan and own 5 Toyotas) not all of our staff are car experts and it is unfair to to expect them to be.

I thought Sky were more involved with just a "few" enthusiasts, this probably explains some of the comments that have been made above.

Actually Ollie the person I spoke with could not give me a quote as the IQ was not listed on your system at the time, but to say is that the same as an Aygo was some what confusing to say the least.   s:flame: :flame: s:flame:  

Yep I'm a big fan of Toyota having previously owned 6 plus currently owning 3 today.  s:wink: :wink: s:wink:

[skyinsurance]

I thought Sky were more involved with just a "few" enthusiasts, this probably explains some of the comments that have been made above.

I've edited my post.. I didn't mean to type that, I meant we have a few car enthusiasts working here...

80% of the people we insure come through from our affiliated car clubs.

Cheers

Ollie

[Anonymous]

I thought Sky were more involved with just a "few" enthusiasts, this probably explains some of the comments that have been made above.

I've edited my post.. I didn't mean to type that, I meant we have a few car enthusiasts working here...

80% of the people we insure come through from our affiliated car clubs.

Cheers

Ollie

No problem Ollie - I can see what you ment now.

My insurance runs out in Jan for the 2 and Feb for the IQ - do you want to give it another go??

Rob.

[skyinsurance]

My insurance runs out in Jan for the 2 and Feb for the IQ - do you want to give it another go??

Rob.

I'll PM you Rob.

Thanks

Ollie

[enid_b]

just for reference,

i tried to get a quote for the mighty hyundai i30, 1.4

gocompare etc, £249

sky, £429

NW postcode

is this not discrimination?

fail.

Hi,

your comment made me laugh, no offence but it did.  Go onto a price comparison site and type in your details and perhaps post a list of the companies up here who also quote you more than your £249, I just want to see which other companies 'discriminate' and 'fail',


I hope you can see my point.

Regards

Ollie
Sky Insurance

Ollie, I appreciate the world of insurance is a vast one, and there are all manner of criteria involved in the calculation of a premium.  To be fair, at least 3 companies quoted £249, and had it not been for a lack of time to research further i am confident that i could have got that reduced futher.

I was just diasppointed that having read your initial post some time ago, and re read it prior to contacting sky, i was under the impression that you would at least be able to give a competitive quote. The mighy Hyundai i30 1.4 comfort is not really the boy racers dream, nor am i likely to be drag racing it through the streets of manchester.

Having said that, and in view of some of the comments above, the girl on the phone was very pleasant, very apologetic for not being able to offer me a quote, and she rang me within 3 minutes of my email. So fair play there.

Regards

E

[skyinsurance]

Ollie, I appreciate the world of insurance is a vast one, and there are all manner of criteria involved in the calculation of a premium.  To be fair, at least 3 companies quoted £249, and had it not been for a lack of time to research further i am confident that i could have got that reduced futher.

I was just diasppointed that having read your initial post some time ago, and re read it prior to contacting sky, i was under the impression that you would at least be able to give a competitive quote. The mighy Hyundai i30 1.4 comfort is not really the boy racers dream, nor am i likely to be drag racing it through the streets of manchester.

Having said that, and in view of some of the comments above, the girl on the phone was very pleasant, very apologetic for not being able to offer me a quote, and she rang me within 3 minutes of my email. So fair play there.

Regards

E

Hi,

my company offer insurance for modified and imported vehicles.  Whilst we can quote on standard UK cars and are quite often very competitive, there is a huge market out there for insurance for standard UK vehicles.   Your mightly Hyundai is not exactly the sort of vehicle we specialise in and coupled with the fact that we struggle with the Manchester postcodes, we were never goping to be competitive on this one.
I thank you for your comments regarding the way your call was actioned and handled by my colleagues.

Regards

Ollie
Sky Insurance

[northernalex]

Im going to post something extremley possitve about Sky. I was very impressed recently, I moved house to a different area, the car is now no longer garaged. Called Sky, they changed the address, sent out new documents to me and all with no charge. My GF did the same with another insurance company and got charged for the change (admin) and they got the number plate of her car wrong and said it was her fault so charged her again to change the documents.

I would say an almighty "Pass" to Sky, not a "Fail"

Ollie, I see what you mean with unmodified cars, my brother has got a unmodified Mazda 323 now and the insurance premium with sky stayed the same as the two previous peformance cars he had (one was a supercharged MX5).  He is near the end of his current premium so that may have been the reason, but he'll give you guys a go anyway to see if its any better than the current price comparison sites. Hes always been very impressed with your guys knowledge of the modifications he's added to his car! Also the guys I've talked to on the phone have always understood all my mods, one even told if it would  be better for me to get a APEXi ECU rather than the Emanage one I'm running now! Thats great knowledge!

Alex

PS E, I wish my insurance was £249  s:) s:)

[ChrisHumes]

Ollie

Just got my renewal, went up 20%! nice to know your just like all the other insurance companies and try it on....

Ive just sent you a email, could you respond when you get a chance, or give me a phone call.

cheers

chris

[ChrisHumes]

Ollie,

ive just spoke to Luke and have again renewed with yourselves. Please thank him for revising my quote, and for showing an interest in the car and knowing what he was talking about!

Look forward to see if you can better my renewal on the audi tt in march.

[ChrisHumes]

Ollie

Just to let you know I was a tad dissapointed today. I have sold the mr2 and we phoned last week to say we want to cancel the insurance for which we paid £400 just 5 weeks ago. We got the refund letter saying we were only due £220. After the wife had finished on the phone complaining and being told that was correct, I took over and after speaking to the manager the girl said there had been a mistake and it was £294. Obviously this is still a big loss for me, but understand due to admin/commission etc. I am more angry that anyone else would have probably accepted the £220.

Its fair enough, but if it was the other way around and I tried to rip you off for £70, I probably wouldnt be covered !

Instead of cancelling, we are letting it run as we will be buying a new car soon which we will use the policy for so that we wouldnt lose as much. Im certainly going to think twice before changing my other cars insurance to yourselves in a month or so!

MR2 OWNERS BEWARE!!!!

Any comments would be grateful.......or some sort of gesture!

[mrzwei]

Every insurance company will do this. You pay the set up, admin costs up front.

[skyinsurance]

Ollie

Just to let you know I was a tad dissapointed today.

I am sorry to hear that Chris but we are a business, we make customers totally aware of cancellation charges.. in fact we go way above and beyond other UK insurers and actually read out typical cancellation rates before the customer even takes the policy, this procedure was brought in off the back of similar feedback to what you have left.  

I do not see what more we can do.

A key point from mrzwei above as well, worth noting that most brokers frollow the same procedures so the same situation may have occurred with other insurers.

Ollie
Sky Insurance

[ChrisHumes]

Ollie

My main point is the fact if we hadnt complained, we would have been ripped off to the tune of £80 as your sums were wrong! Anyone else would have just accepted this. Do you not think this is wrong?

[Anonymous]

Bit dissapointed, was turned down for a quote the other day by Sky..oh well

[Wabbitkilla]

Me too, it's not Sky per-se, it's the insurance companies - they don't seem to think Northerners should be allowed to make their cars nice.

[skyinsurance]

Ollie

My main point is the fact if we hadnt complained, we would have been ripped off to the tune of £80 as your sums were wrong! Anyone else would have just accepted this. Do you not think this is wrong?

Hi,

without looking into the situation and speaking to my colleagues/custoimer service manager I am reluctant to comment, mistakes do happen but it appears in this case you have rightly queried it and the mistake has been spotted and rectified.

I am happy to look into this for you but I will require a PM with your full name, postcode and ideally your policy number.

Thanks

Ollie
Sky Insurance

[skyinsurance]

Bit dissapointed, was turned down for a quote the other day by Sky..oh well

Thank you for trying us, apologies we were unable to help you.

[skyinsurance]

Me too, it's not Sky per-se, it's the insurance companies - they don't seem to think Northerners should be allowed to make their cars nice.

We also have many restricted Southern postcodes.. most noteably around London.

[ChrisHumes]

Ollie, you have pm again!

[skyinsurance]

Hi all,

As you probably know Sky Insurance offer many types of insurance but we are very well known for specialising in Japanese import and modified car insurance. We insure everything from standard cars to very highly modified/customised show and competition cars.
We hold affiliations with 150+ Uk based car clubs and we offer preferential rates to any member of one of our affiliated car clubs.

We are now rolling out a bike club scheme similar to our car club scheme. Although we have been insuring bikes for some time, we have recently opened up a scheme which enables us to look at all sorts of different bike insurance risks, eg, convicted riders, new riders, custom bikes, modified bikes, performance bikes, trikes, quads, couriers, mopeds. You name it, we'll look at insuring it!

If and when you are looking around for your insurance for your bike, please call the Sky Insurance specialist bike team. If you don't own a bike but know people who do, please recommend us. If you have a friend who wishes to be contacted to run through a quotation, feel free to encourage them to contact us using the details below or send us there details and we will contact them.

We do not have a discount to offer for the bike insurance but our rates will be looked at favourably and we are confident that in most cases we will be competitive on price and can offer a good service and level of cover.

Our contact details are:

Tel: 0208 3645500

Email:  e http://www.skyinsurance.co.uk/motorbikes/index.html m  

Thanks for reading and we look forward to speaking to you at your insurance renewal time for your car or bike!

Ollie Frost
Sky Insurance

[WillsSayers]

Ollie,

What're your rules on minimum age for highly modified cars? Couldn't get insured with yourselves last year because of this, wondering if it'll be different now.

Cheers,

-Wills

[ChrisHumes]

guys, a word of warning.

just changed my car so rang sky, they charged 2 admin fees due to the underwriter charges and the admin fee from sky, total £41   s:shock: :shock: s:shock:  

think this is a bit high in my opinion compared to other companies i know. beware