The Toyota Jemca Saga.. Update!

kanujunkie · April 12, 2006, 10:17

dont worry this is a fitment issue, not a product issue

Anonymous · April 12, 2006, 10:18

Do you reckon its just a leak somewhere then Stu ?

kanujunkie · April 12, 2006, 10:20

Quote from: "projectneon"Do you reckon its just a leak somewhere then Stu ?

that or a damaged O2 sensor, its just hard to diagnose over the web, we'll wait to see what Mr.T says about it all

Anonymous · April 12, 2006, 10:21

Mind if I run it up to you later if Mr T give me jip, just to get your opinion on it Stu?

philster_d · April 12, 2006, 11:27

Tell me if your gonna do this I need to get out of here for 5 mins too.

Anonymous · April 12, 2006, 11:44

Well, I've just spoken to Toyota again. They have said it's definitley the catalutic converter that has gone and it will definitely cost me £1300 to replace. They have said they will fax through diagrams of all the parts and costs etc so I know what I'm paying and getting so I'm just waiting for that fax before I plan my next move.

Looks more than likely though that I'll be buying that Cat off you Philster, if that's still ok?

Anonymous · April 12, 2006, 11:53

Ok so this is what they have said I need:

T17104-22061 Exhaust M/Fold - 432.23

T17173-22010 Gasket Manifold - 14.05

T17410-22132 Exhaust - 626.61

T17451-22060 Gasket, Exhaust - 7.57

So they want me to replace the manifold I have JUST put in and the cat?? I can understand the Cat, but not the manifold.. surely they have got that wrong?

They also wrote:

Customer complained of vehicle feeling sluggish on acceleration. Carried out diagnostic checks, found catalyst convertor to be broken up internally. Requires replacing.

edward.carter · April 12, 2006, 11:54

cant believe they are trying to replace your manifold with a standard one lol thats like turning up with a twin exhaust and then they tell you the prob is you sprouted an extra tip, you need a standard exhaust to fix that!! s:lol: :lol: s:lol:

Anonymous · April 12, 2006, 11:55

Whats the exhaust charge for ? I thought you recently had the TTE exhaust fitted?

edward.carter · April 12, 2006, 11:55

Quote from: "projectneon"Whats the exhaust charge for ? I thought you recently had the TTE exhaust fitted?

presume thats to replace the main cat

Anonymous · April 12, 2006, 11:57

OIC

/thick mode

philster_d · April 12, 2006, 12:15

I have the crush gaskets too s:)

s:)

Anonymous · April 12, 2006, 12:23

Genius!

New update: here's the conversation I just had with the technician:

T - "Hi sir, I'm Andy one of the technicians who has been working on your car"

M - Hi andy, I'm confused as to why everything needs replacing, please can you explain this to me

T - basically, you have the two cats in the manifold, the common ones that are known to break up. These have broken up and fallen into the main cat and that's why we have to replace both parts.

M - But they havent broken up. On my letter I wrote to you, which had the key to my car with it, it said I have just replaced the manifold with a performance manifold which does not have pre cats fitted to it. The old manifold is sitting next to me here in this very room, with the pre cats still attached to it. So they cant have broken up and got into my main cat.

T - I wasnt made aware of this, all I was told was that you had fitted a sports silencer

M - Well, did you not see, during your £160, 2 hour investigation, that there is physcially no room on the new manifold to fit two cats in there

T - (Somewhat embarrassed) I'll go down and have a look at it now and call you straight back

s:shock: :shock: s:shock:

Tem · April 12, 2006, 12:25

s:lol: :lol: s:lol:

philster_d · April 12, 2006, 12:29

Still there is some fault to be found

Anonymous · April 12, 2006, 12:33

He's just rung me back

T - Right, I've just looked at it and I have to agree with you, there is no way the pre cats could have fallen into the main cat as there are none to collapse

M - Right, so did you not see that befoer

T - I havent looked at this, I've just been asked to call you relating to your concerns

M - Ok, but you can see why I was concerned. You were trying to charge me £1600 for two parts I don't need.

T - Totally, let me just get you the price for the main cat

M - Hang on a sec buddy, I dont want a main cat. Are you sure the main cat is broken up, I cant see how it could be when all Ive done is replace the manifold

T - That's true, let me look at this myself today and work out what the problem is.

M - I think it may be a leak in the manifold fitment somewhere or an O2/lambda sensor

T - That's possible, but if it were an O2 sensor we'd get a CEL error

M - But we did, and you reset it on Saturday

T - Once again no one told me this

M - (losing the will to live) Really?? I wrote it in the note to you guys

T - Ok let me go and work out what the problem is with your car and call you back this afternoon

s:roll: :roll: s:roll:

Anonymous · April 12, 2006, 12:49

Classis lack of comunication there then!

Bongo · April 12, 2006, 13:04

At least this new guy seems to have some idea though, let's hope he can crack it!

edit: also does this not show that toyota are very much away of the precat issue?

Anonymous · April 12, 2006, 13:29

Things like this just make me cringe in having to take it to my local Mr T - havent done this yet - as havent needed any work / service done - only done about 3k in it - and owned for about 6 / 7 months........ I dont look forward to it though.......

Anonymous · April 12, 2006, 14:35

This is an absolutly facinatting thread highlighting the inadequacies of the so-called specialists. It reminds be of the evolution of early man. Soon Mr T technicials will have evolved to a point where they will be able to walk & perform basic communication.

Good luck Slurpy - Make sure you don't pay for that initial investigation !!

Anonymous · April 13, 2006, 09:51

So I rung them yesterday evening and asked them, as a first step, to clean the MAF sensor as that was a part I was worried about and hadn't got round to sorting myself.

They have just rung and said "We've just replaced the MAF filter and the car drives perfectly now.."

So hang on a minute.. not only did they try and charge me £1600 for parts I didnt need, and mis diagnose the problem twice.. I've now actually diagnosed the problem myself.

What would you do with regards to paying them, because every part of me is all for telling them to pop their figures up there preverbials.

edward.carter · April 13, 2006, 09:56

for info the maf sensor is £100 it takes literally 30 seconds to fit so dont let them charge you any more than that, all the messing about so far i think they should at least pay something toward it as a gesture!!

Anonymous · April 13, 2006, 10:02

Yeah, I've said to them I want to fit it myself... they reckon they can have it in for me for tomorrow I think.

I may just clean it when I get home and see if that fixes it.

I think I'm well within my rights to not pay any diagnosis fees and to ask them to pay some money towards the MAF sensor, bearing in mind they tried to fleece me of well over one and a half grand..

Anonymous · April 13, 2006, 10:05

Could of been a costly mistake............

Use your charm - maybe get a freebie :-) :-) :-) s8)

s8)

edward.carter · April 13, 2006, 10:05

Quote from: "Slurpy J"Yeah, I've said to them I want to fit it myself... they reckon they can have it in for me for tomorrow I think.

I may just clean it when I get home and see if that fixes it.

I think I'm well within my rights to not pay any diagnosis fees and to ask them to pay some money towards the MAF sensor, bearing in mind they tried to fleece me of well over one and a half grand..

definately dont pay for diagnostics as a minimum, as they didnt diagnose it right at all, in fact they got it quite wrong!!