Lost confidence in my handling...

[Anonymous]

All very well and good, but the problem has now been diagnosed. Up to you to sort it out and make the car safe. Then go rant to the garage that sold you the tyres, not the messenger.

If i came to you to design a website for me, it is up to me to do my research and tell you what i require from the website, simply saying "i want a website" does not give you enough information to do your job properly.

[EssexChaz]

I appreciate that, but i went to the garage, said to them 'my tyres are bald, can you replace them like for like as the stagger and stuff is important to the handling of the car' (this was obviously after my previous thread where i binned it and everyone said it was because the stagger wasn't there) so in fairness, I didnt leave alot of room for freestyle interpretation by the garage and infact provided a reason for what I had said.

If you came to me and asked for a website, i'd ask you the pertanent questions to be sure i could deliver what you wanted, and if i couldnt, i would reccomend someone else, rather than do something else than you wanted and charge you anyway.

Chaz

[Anonymous]

The "stuff" being same make/model of tyre on all 4 corners whilst maintaining the stagger, did you ask for all 4 tyres to be the same?

[Anonymous]

But all the info you could possibly need has been on this website since at least 2003. It's free and easily available, so if you're savvy enough to find an owners club and use the internet then there is no excuse that I can see.

[Wabbitkilla]

Hey guys we don't need to start a fight, the info is here like i said it just takes a bit of reading.

In my experience most garages don't give a dingo what tyres they put on a car when you ask for replacements - unless you specify the tyres and sizes.
It's the customers responsibility to make their requirements clear, the garage will provide a service in conformance with those requirements, same in any line of business. Most garages simply don't understand that some cars have specialised requirements, so you have to go in armed with the right information and make it clear what you want.

Now considering what you know after this experience, and the advice given from several experienced members of the club I wonder if you could go back to the garage and claim they have supplied incorrect spec tyres and provided an unsafe solution to your requirements? Will they rectify it as part of their customer care program?

If you're not bothered or interested in running the car properly, then you can't complain about the results. You don't need to be an expert, you just need to look and find the right information. Maybe if you had looked here: linky you could have avoided both the original crash and then this mistake. People are helpful when they find others are paying attention. Do your research and you can't go far wrong.

No one expects you to be an expert, in fact there are very few mechanical or tyre experts here, but people with a huge amount of combined experience.

[markiii]

if there is one thing I have learned its that very few experts/professionals in any field no shit about anything,

trained monkeys is the most you can expect

my motto in life is always know more than teh person your employ/buy from

be it a product or a service.  now I don't always manage that and there are times I have to take on trust, and beleive me that makes me very nervous, but you can't always know everything.

Places like this though do give you teh ability to find out before you spend money

one thing I've learned is the term "specialist" usually means they know sod all about anything else, not that they know teh specialist subject in any great detail

[frogger]

 s:lol: :lol: s:lol:  Tradgically accurate summation

[aluk49]

expert!

Ex= has been
spurt = Drip under pressure

[Anonymous]

expert!

Ex= has been
spurt = Drip under pressure

Expert, once stood proud unaided.