Just tried to get my rusty brake discs replaced at my local Toyota garage and it felt like the Spanish inquisition were back. They seem to be querying my extended warrantee and generally treating me like I was trying to get one over them?
Williams of Telford don't seem to be very customer friendly at the moment. I'm still waiting for the go ahead phone call which I've a feeling I'll have to chase up.
Anyway, I was just wondering what the general experience was out there when Toyota have replaced the rusty discs. Do they replace the pads as well?
I asked if they did replace them but they didn't even think that it was under consideration. "The old pads will bed in during the test drive and there will be no problem" seemed to be the opinion of the mechanic.
I remember reading that other people have had their pads replaced. Mine have probably half (or less) the tread left on them.
Thanks
Julian
when changeing discs you should always change the pads so it's worth asking teh question if they are. as the pads ware with the dics so the pads may be a different shape to the new disc (surface shape that is) But rusty brake disc's are quite comon and tehy should be replaced under warrenty even extended warrenty, if your not happy witht eh service the provide just go some where else, normally works s:lol: :lol: s:lol:
I got my discs changed no problem, but after enquiring on the pads, they said they don't need to be changed. And so far so good.
I'm not too sure I like that idea myself, but there hasn't been any problems simce I have had them done. (By the way, I got my discs changed with 4 days left of the warrnty to go. They actually changed them AFTER the warranty date was up! If you get any problems, go elsewhere and LET THEM KNOW that you are going elsewhere. They will soon change their tune!)
Just had a call from the garage. Rusty brake discs aren't covered in the extended warranty - Arrh! Apparently it's a cosmetic problem and not a mechanical failure.
I've got the number for Toyota costumer services but I'll thinking maybe I should go somewhere else and try and get them replaced there before kicking up a fuss?
The frustrating thing is that I went to the garage before my factory warranty cover ran out a couple of months ago, and the mechanic even pointed the problem out. But he suggested waiting until my next service to get the work done. But of course, he never recorded the problem down on the job card so I have no proof.
Cheers
Julian
Julian, when you say "Williams" are you referring to William A Lewis on Stafford Park?
I use the sister branch in Shrewsbury (purely because of the two, it opened first and I needed a service) and I can't reccomend them enough - they changed my brake discs (I went in about the calipers looking shabby) without me mentioning them - they pointed it out. As for the calipers, they painted them (red) free of charge as Toyota said no to a warranty replacement (as with your problem, they said it was only cosmetic).
Try giving them a call, you never know!
Oh, and they did not change the pads.
Yeah Williams A Lewis - the replacement for Hyltons.
I went to the Shrewsbury branch to replace my blistered alloys which they did eventually after moaning about 1 of them being scuffed. But the service manager managed to get Toyota to agree to get them all replaced in the end.
To be honest, the Shrewsbury branch does seem much better than the Telford branch. My only quibble is that they should of noticed the rusty discs when they replace the alloys. It is very obvious.
I'm now waiting a call back from the Toyota customer service line but I'm not that hopeful.
As for trying the Shrewsbury branch, I doubt it would work. As they're the same company and all? But I guess there's no harm in trying.
It's funny how the level of service can vary between customers - as I said, their customer service with me has been exemplary, even though my car is a Danish import - they registered the car with Toyota UK no questions asked. Strange.
My car has just had its 2-year service at Beadles in Medway (Kent). I asked them to look at all four hubs/discs as they are all rusting.
They have inspected them and agreed that they need replacing, the parts have been ordered.
On a different topic: Beadles are a good dealer but lack customer parking and their service department is not very helpful when enquiring about TTE parts, something along the lines of 'We have trouble getting TTE parts ....' end of conversation !
I have long read about the problem of rusting disc on our MR2 and just wonder how severe does the problem get before Mr T will consider changing the offending item.
My car is almost a year old and although the calipers are discoloured and the disc pick up surface rust very quickly, especially after washing the car for example, I would not consider the effect to be so detrimental to consider complaining to the Dealer.
Just how bad does it get???
Same question please on the blistering wheel subject......just how bad do they go??
Andrew
Ours is now 6 months old and the calipers look shit!...to coin a phrase.
Are these covered, I want them painted, as they look unfinished and...shit!.
If they are not covered, what is the cost of getting them painted by Mr T?..I presume it has to be done with "special" paint
I had my calipers painted (they are what I went in to complain about) free of charge as a gesture of good will (Toyota said no to a warranty replacement) when they replaced my (IMO not very rusty at all) discs.
It really seems to depend on the dealer by the looks of it.
Oh, and my wheels havent bubbled at all... yet!
Quote from: "cstevens"I presume it has to be done with "special" paint
Sorry, forgot to mention this above, it is special paint, but readily available from halfords in a variety of colours.
Caliper paint -
http://www.speeding.co.uk/acatalog/www_speeding_co_uk_Savage_Style_110.html
or
http://www.larkspeed.com/pages/productpages/styl_foliatec1.html
I had my discs replaced under warranty in January (20k) miles
The rust was not on the plate surface but on the "hub" bit (v. technical)
Dealer was Jemca in Edgeware Road
since then one has rusted again - same place - and the other three have rust in patches
i will be looking to get them replaced at 30k probably end of July
Hi there.
Got my car back from the garage on Monday, having had all 4 discs replaced under warranty, including all new pads! After 38500 miles I thought my front pads still had some wear left, but looking at the new ones, I was probably due for a bill sometime soon!
The discs were pretty rusty around the hubs, and so the shiny new silver ones look fantastic by comparison now.
Annoyingly I now have a new glove box lid with a different key, despite requesting that they don't change the lock.. which reminds me, I have to ring them and make sure that they fished my old lock out of the parts bin!
Tim
Err, I only got my MR2 on Friday. I'm looking for a bit of clarification about the alloy wheel and rusty brakes issue.
I found out about the bubbling wheels issue when I started looking around for an MR2. My local dealer (Arrive Bristol North) told me it was due to a chemical reaction between the paint on the alloys and the hub cap in the centre of the wheel. He said these usually get replaced under warranty. Is this correct? The MR2 I just bought is suffering from this slightly so should I ask for them to be replaced?
I've also noticed the brake surface gets rusty easily. The rim of the disc also looks pretty orange. Again, do I need to get this looked at? Will me dealer replace these for me?
Cheers
Mike
PS: Excellent website, good comments, sensible tips.
The bubbling alloys I believe are due to poor coating on the back side of the wheel, mine haven't gone bad yet. The discs will rust on the surface, this is normal, but if there is a lot of rust on the top edge and hub of the part, then your dealer should replace them under warranty. Mine have been replaced with no hassle, as have a few others on here.
Anyway, don't worry about these minor things, enjoy the car! s:D :D s:D
Looks like its my turn. Toyota sounded a little unsure, but the woman on the phone was polite and helpful. I've booked it in with my service and im in a very "look mate, they have rusted and they shouldnt have, fix it" mood.
but you should be in
" i have a baseball bat and a very hungry jack russle in the car so fix it"
kinda mood s:wink: :wink: s:wink:
Thats only because you can just about squeeze a jack russel in the car. We have a cav king charles pup, my first choice was a german shepard
when im older i want a alsation short haired a well behaved police dog yay but at a clikc of my finger could kill anyone LOL s:twisted: :twisted: s:twisted:
Even the mother in law
Quote from: "cstevens"Even the mother in law
Quite possibly the first person you tried it on, just to see if it worked s;) ;) s;)
Quote from: "JulianT"Just tried to get my rusty brake discs replaced at my local Toyota garage and it felt like the Spanish inquisition were back.
Click here (http://www.peter-laborne.co.uk/spanish.wav)
Cheered me up no end! s:D :D s:D s:D :D s:D s:D :D s:D
I've just had the discs and wheels replaced at Benwell in Leeds, I didn't get the spanish inquisition but their attitude wasn't very good - disinterested I would say. They wouldn't entertain painting the calipers, wouldn't even discuss it.
They didn't replace the pads, even though I said they could (I would have had to pay for the pads) - after 30K miles they said they had less than 50% wear!!! How long do these pads last? Though 25K of motorways may explain the lack of brake use. It does stop well so I can't say it's been a problem but I am of the schooling that a disc change requires new pads so it came as a surprise.
Unfortunately my 2 now handles like a fish s:( :( s:( , but I don't want to go back to the same dealer, I'm that unimpressed, so I'm going to get a four wheel alignment done, at the dealer recommended by Hardcore I think. Hopefully this'll give me my sports car back.
I would say that if you don't think the dealer is giving you a fair hearing, go to another dealer - they do get paid by Toyota for warranty work so they aren't doing you something for nothing.
I would also argue that rusting of the brake hub is a structural deterioration, not merely cosmetic - and that your extended warranty was sold to you as being as comprehensive as the original warranty under which they would be replaced. Just badger them, it should work - they don't want you spending your spare time standing in the showroom with anger in your eyes s:evil: :evil: s:evil:
Blimey, I have waffled haven't I s:roll: :roll: s:roll:
Can someone post some pictures of the rusty discs?
Ta
I will if someone doesn't beat me to it. Mine have gotten very nasty and started to peel, i'm also getting judder under strong braking.
Hi,
I've noticed some rust forming in various places:
- Wheel/brake hubs (rust starting in places).
- Power-steering shaft connector/link (it really stands out as it is totally rusty) (You will need to remove that plastic cover under the bonnet to see it.
- A couple of engine shafts/pullies (again quite obvious).
My Toyota dealer (E. Frey) isn't exactly very helpful. They claim that as the main Toyota dealer in Switzerland, they basically decide what makes a valid warranty claim or not (in Switzerland anyway).
They claim that Toyota is unaware of any corrosion problems to the hubs, power-steering unit or any other parts of the MR2 that would grant a warranty repair/replacement. They also claim (in the name of Toyota) that it is totally normal for the hubs and brake callipers to have surface corrosion. Hmmmm, what can I say??
I would be very interested in seeing photographs of rusting hubs to see the extent of the rust and how it compares to the state of my hubs.
John H.
Quote from: "victor"Can someone post some pictures of the rusty discs?
Anyone..? I'm interested as well...
I will try to get some pics.
Some background on mine. New 03 model purchased in January, only done 3500 miles, and garaged overnight. Already rusty!..its been out in the rain 3 times!!!!
Disgusting!. Mr T says they will get them sorted, but again refuse to discuss painting the calipers which also look disgusting.
I'll do it a little later today, as mentioned my look terrible and i'm not that happy about it.
EDIT - Pics
(http://www.btinternet.com/~ben7falk/Disc1.JPG)
(http://www.btinternet.com/~ben7falk/Disc2.JPG)
(http://www.btinternet.com/~ben7falk/Disc3.JPG)
That is terrible. When MRT say its cosmetic, can you not argue that over time, the rust will weaken the disc's and the pressure of the pads during a hard breaking could cause them to break, therefore its a safety thing????
It look a bit like the disc is cracking in one of those pictures.
Ive seen hubs rusty, but that is nasty!!!!!!
Quote from: "victor"That is terrible. When MRT say its cosmetic, can you not argue that over time, the rust will weaken the disc's and the pressure of the pads during a hard breaking could cause them to break, therefore its a safety thing????
It look a bit like the disc is cracking in one of those pictures.
Metal left outside in the rain is going to rust, but braking in mine is just starting to get stupid. They better fix it, I have a secret weapon.
The problem is they are only interested in replacing them if the rust is on the hub, the part between the disc and the wheel.
Your discs look pretty grim though s:( :( s:(
Mine look pretty much the same...the hub is rusty as well...
Does this happen to non-Toyota discs too?
Has anyone changed them to another manufacturer or are we all resting on our warranties?
Quote from: "dancarbon"Does this happen to non-Toyota discs too?
Has anyone changed them to another manufacturer or are we all resting on our warranties?
My dad's had two Nissan Primeras with internally vented front discs (like ours are all round), and neither went rusty like that. The first of the two cars was 4 years old when he sold it. All have been kept outside.
They just shouldn't do that... as someone's mentioned, eventually they'll rust away and fail.
Quote from: "dancarbon"Does this happen to non-Toyota discs too?
Has anyone changed them to another manufacturer or are we all resting on our warranties?
Ive had Black Diamond discs in the past and although they were not as bad as that, they did start to rust around the same area.
Well most discs rust in a very short time. Remember that even thought they are painted they are hot and near the ground so they get road rash.
I would not worry about it too much. If dealers here would begin to change rusty discs noone would replace them from wear and tear.
I just took mine off and painted them with antirust silver paint and they look cool now s:lol: :lol: s:lol:
I had my front discs replaced two weeks after the Toyota warranty ran out, because I reported it in my last service (which I cunningly booked before the end of the warranty).
The upshot was that Toyota wouldn't pay for the pads, and I didn't want to, but they replaced the discs no problem. In the end they said the pads were fine (only 16500 miles done anyway) and put them back on. No discernible braking differences, so I'm happy.
This was at Benfield Toyota, Wakefield.
About a year ago I bought the red caliper paint from halfords. It took a few hours of careful painting and a bit of patience, but the calipers look great.
Cheers,
Kevin.
So, I have just got my car back from McCarthy's in Croydon after it's first service. Okay, so I've only got 5200 on the clock, but it's been a year, and I'm not sure I trust non-Fully-Synth oils...
Anyway, the chap who runs the place somes out and says - "As part of our routine inspection, we've noticed that the brake discs are unusually corroded in places. Anyway, since the car is less than a year old, we're going to have to ask you to come back for a complete new set of discs, pads and calipers. Obviously this will be done totally under warrently sir. I'm just sorry about the inconvenience."
Well, bugger me. Not only did THEY bring it to my attention, they offered to do the work under warranty before I get a word in edgeways. And then they apologise for the inconvenience! Lets just say that I was pleasently surprised. I'm guessing from the stories on here that not everyone has been this understanding... Do you think I can get them to paint the new calipers before they put them on s:-D :-D s:-D
Serious question though, do you think the rusty discs are going to cause me problems at Donnington on Sunday?
Quote from: "Ender"So, I have just got my car back from McCarthy's in Croydon after it's first service. Okay, so I've only got 5200 on the clock, but it's been a year, and I'm not sure I trust non-Fully-Synth oils...
Anyway, the chap who runs the place somes out and says - "As part of our routine inspection, we've noticed that the brake discs are unusually corroded in places. Anyway, since the car is less than a year old, we're going to have to ask you to come back for a complete new set of discs, pads and calipers. Obviously this will be done totally under warrently sir. I'm just sorry about the inconvenience."
Well, bugger me. Not only did THEY bring it to my attention, they offered to do the work under warranty before I get a word in edgeways. And then they apologise for the inconvenience! Lets just say that I was pleasently surprised. I'm guessing from the stories on here that not everyone has been this understanding... Do you think I can get them to paint the new calipers before they put them on s:-D :-D s:-D
Serious question though, do you think the rusty discs are going to cause me problems at Donnington on Sunday?
Na mine have only just started to give me any problems, I doubt even now i'd have trouble on track my problem is I see it getting worse and dangerous.
Just to add my experience with rusty disks....Had my 2 since 14 months old..disks were corroded at this point - mainly light around the hub i seem to remember...calipers were shabby aswell. Since i've been following other peoples stories with disks on this site, i decided to report the "fault" when booking in for the 30k service. Personally, apart from the unsightly appearance of rust, i've never thought my brakes to be anything but 100% reliable.
I've just had the 30k service done today, after nigh on 3 years (end of warranty imminent!) and had ALL WHEELS, ALL DISKS and FRONT PADS replaced under warranty. They were unsure about replacing the pads under warranty, since if they were low every one would use this as a way of justifying pads without paying out when they should! They said that they have to send a report to Mr T showing pad thickness etc when doing warranty work. Any how the upshot is they have replaced my FRONT pads, refaced the Rears , but are claiming REARS from Mr T since the fronts were getting low!
I consider this a very reasonable result all round s:D :D s:D . Thanks to c_a_r_t_e_r for his ammunition with his warranty work. I'ld advise as a matter of course anyone approaching end of warranty to go to a listening dealer and get the disk/pads/wheels replaced as much as they can. I'm now as of today on my THIRD set of wheels, and i don't think they'll last the winter without bubbling up.
The dealer by the way was RRG Bury (North Manchester) - generally a good dealership (Norman is the warranty man there, put up no protest over the wheels)
Cheers
Quote from: "leedsCodger"About a year ago I bought the red caliper paint from halfords. It took a few hours of careful painting and a bit of patience, but the calipers look great.
Coincidentaly, I was looking at the caliper paint today - expensive stuff isn't it. Unfortunately I wanted Silver or Black but they only had red, yellow and blue. I'll have to shop around.
Oh, and welcome to the club, nice to get another local 2 in here s:) :) s:)
Mine goes in for the 30k service tomorrow - already had an argument with the bloke in service over the phone about the pads and who is going to pay for them. Just hope that the nice lady is in service tomorrow, she is really into cars and I get on well with her and she said that I could have new pads for nothing as they were doing the disks, but we shall see!!
I will ask to see the pads, like I know what I am looking at s:roll: :roll: s:roll: if they dispute over paying for them. But there again, should I expect to replace pads at 30k service in anycase???
Quote from: "Liz"But there again, should I expect to replace pads at 30k service in anycase???
I personally think that if you just do street driving (and not to maniacal!) they should have plenty of meat left and be OK, but if you can blag a free new set, then go for it!
They didn't replace mine when my disc's were done... s:( :( s:(
I would not expect them to replace the discs as i would have thought they would be wear and tare, but they do so you never know. i would be surprised if they did replace them though.. i used to get through pads on my old car every 10K! (but that was with drilled/grooved discs!)
Quote from: "krisclarkuk"I would not expect them to replace the discs as i would have thought they would be wear and tare, but they do so you never know. i would be surprised if they did replace them though.. i used to get through pads on my old car every 10K! (but that was with drilled/grooved discs!)
To be honest, drilled and groved discs really seem to kill pads on road cars. I love the way Max Power gets all excited about them, the drilling and groving is to save weight and really dosnt do much else as strange as that sounds.
30k with hard driving should still leave you with plenty of pad left on our stoppers.
(http://www.spydermagazine.com/files/MRSpaintedcalipers.JPG)
Calipers look nice.
Quote from: "CIN"(http://www.spydermagazine.com/files/MRSpaintedcalipers.JPG)
Where did you get the paint CIN? Is it special caliper paint or high temp paint from the store? It looks like you painted the top and middle of the rotors too, correct? I've looked at the G2 and the Foliatec brands of caliper paint. You can get G2 from The Tire Rack.
I just used normal anti rust paint. Held up fine till now. I did the mod as per kabinski's advice. He was the first one to paint the calipers/discs/shield like that. He did not take the wheels off. I on the other hand took the wheels off and the rotors to clean the rust since I had enough time when I was swapping in the 2ZZ-GE s;) ;) s;)
Quote from: "CIN"I just used normal anti rust paint. Held up fine till now.
I did that two years ago as well. It holds up just fine in normali driving, but burns off on track. Too much trouble to repaint it after every trackday, I think I'll just buy some aftermarket discs that arenät supposed to rust...
Hmm. I got the brakes blue and they have not yet peeled off. Maybe the paint was heat resistant?
Anyway if the paint goes off I will just leave them be. I painted them only because I had a chance when doing the swap. I will not do it again. I dont really car about rust anyway. s:P :P s:P
Quote from: "CIN"Hmm. I got the brakes blue and they have not yet peeled off. Maybe the paint was heat resistant?
Could be. I used some heat resistant paint as well, but guess it wasn't good enough s:) :) s:)
Took mine in for the 30k service yesterday, not bad £127.00 including the brake pads which I had to pay for, they even cleaned the car, but...only replaced the front discs, "Oh, did you want the rears doing as well" they said s:roll: :roll: s:roll: ...I had made it clear that it was the full set I wanted, got to wait until 4th September now s:cry: :cry: s:cry:
Still we may get a new member, I put a flyer on the green '2 sitting outside which turned out to be the Managers car s:wink: :wink: s:wink: