Print Page - Free Oil!

Title: Free Oil!
Post by: Anonymous on January 12, 2004, 11:24

Well for me at least!

I went into my MRT today to collect a couple of bag sets and in passing asked which oil they recommended for the MR2 as I had noticed I almost had no oil left in the motor s:oops: :oops: s:oops: At once, the technician who I was talking to got up, and said he would check the oil level. Ok i thought, but I know its very low. He then producced a liter of synthetic 5w40 oil and put it in the motor. Decided the oil was still to low and got a second liter.

With a cheerful there you are, he went away. Said no charge!

Thanks MRT s:D :D s:D s:D :D s:D s:D :D s:D

I must add I have always had good service from my MRT but this even surprised me. Customer service in Germany is not a strong point normally!

So if you happen to be going through Munich, and you have a problem with your car, goto Auto DIT in Trudering! Say I sent you s:lol: :lol: s:lol:

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Post by: Slacey on January 12, 2004, 11:27

I'm not the only one with a great dealer then! Good result there Victor s:D :D s:D

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Post by: Anonymous on January 12, 2004, 11:32

That's really nice Victor! It makes a refreshing change to hear something like that s:P :P s:P

You should write to the Managing Director and ask him to thank the Technician on your behalf - doing this will make the Technicians day and he will always be willing to help you and the MD most likely only receives complaints from un-happy customers (Yes.. I am sure that Toyota dealers get them too s:oops: :oops: s:oops: ) so thus ensuring a happy working environment for 1 day at least s:lol: :lol: s:lol: s:!: :!: s:!:

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Post by: zud on January 12, 2004, 14:38

Quote from: "AnnMarie"You should write to the Managing Director and ask him to thank the Technician on your behalf - doing this will make the Technicians day and he will always be willing to help you and the MD most likely only receives complaints from un-happy customers

Either that or the MD will give the technician a right b*****ing for giving away his profits! s:wink: :wink: s:wink: s:lol: :lol: s:lol:

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Post by: Anonymous on January 12, 2004, 20:42

The cynic in me thought exactly the same thing when I read the suggestion of a letter to the MD!

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Post by: heathstimpson on January 12, 2004, 20:46

I though the same; just tell him you had excellent service without going into too much detail.

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Post by: Anonymous on January 12, 2004, 20:48

yes, thats what I thought too. I have to go in again later his week, so maybe I will say something then.

MR2 Roadster Owners Club

The Workshop => General => Topic started by: Anonymous on January 12, 2004, 11:24