I was wondering if anyone has any experience of dealing with Toyota over a secondary CAT failure as mine kindly gave up on my 30th birthday!!!
The car is now just over a year out of warranty but had the following work done over a 3month period just under a year ago:
*New O2 sensor (initial fault on dashboard)
*Car returned to me with little to no oil in it which was taken back to them for making a terrible noise they managed to diagnose this (I guess it must be a complicated test!!!)
*They then after 2 1/2 months put in a new short engine which has less than 10,000miles on it.
*Reconditioned alloys after the second set (again less than 1 yre old) had started to blister.
*Service - this includes the loss of the service book for a period during which the service manager swore blind I had never given it to him, a little embarrasing when it turns up at there sister branch in Bury St.
*New disks after the last ones rusted
*New tyres
All the above was done for the price of the MOT after what I can only describe as the worst customer service I have ever experienced.
Finally after asking 3 times to the service manager and in the end the branch manager for a copy of the list of work done (especially on the engine as we thought this maybe a precat failure) I never received this, which I am seriously regretting now.
Now less than a year later I am facing nearly a £1000 bill for the work to replace the secondary CATS and therefore would like to know if anyone else has been in a similar position and got Toyota to take responsibility.
PS
If anyone is interested the car is for sale (Silver, leather seats, hard top, FSH), as I pickup a Civic type R on Friday (15million engines - not 1 warranty claim!!)
Quote from: "robfor"15million engines - not 1 warranty claim!!
That's not what I've heard from local owners s:roll: :roll: s:roll:
Anyway, you're not alone with the 2nd failure, there are several documented cases in SC. IIRC, someone is on his 5th engine s:lol: :lol: s:lol: